Amazon account reinstatement

What is included

Review of the suspension notice

Working out exactly what Amazon is asking for.

Root-cause analysis

Finding what led to the problem so you can fix it properly.

Plan of action

A clear, factual plan covering the cause, the fix and prevention.

Supporting documents

Invoices, supplier information and other evidence organised for submission.

Appeal submission support

Guidance on submitting and following up.

Prevention checklist

Steps to protect your account health afterwards.

How we work with you

  1. Review

    We look at your goals, budget, products and any existing accounts.

  2. Set up

    We prepare accounts, listings and the documents each platform needs.

  3. Launch

    We go live, with checks against each platform's rules.

  4. Improve

    We review results and adjust listings, pricing and advertising.

Schedules and revision rounds are confirmed in your proposal.

Who this is for

  • Sellers whose account has been deactivated
  • Sellers with a suspended listing or ASIN
  • Sellers who want to avoid a repeat suspension

Questions about Amazon account reinstatement

No. Amazon makes every decision. We improve the clarity and quality of your appeal, but we cannot promise an outcome.

No. HKIVO is an independent company and is not connected to Amazon.

Timings depend on Amazon's review process, which we do not control.

Amazon, Walmart, TikTok, Shopify, eBay and Etsy are trademarks of their respective owners. HKIVO is an independent company and is not affiliated with, or endorsed by, any of them. Results depend on your products, market and each platform's rules. HKIVO cannot guarantee sales, profit or account decisions.

Related services

Product research, brand set-up, listings and launch support for selling your own-brand products on Amazon.

Sourcing branded stock from authorised suppliers and selling it through Fulfilment by Amazon.

Finding discounted products from online retailers that can be resold on Amazon within its selling rules.

Ready to get started?

Tell us what you need and we'll reply by email.